Empowering your Executive Assistant

Course Details
Date: 
Thursday, March 22, 2012 - Friday, March 23, 2012
Time: 
9:00am to 5:00pm
Investment: 
4400RMB per participant
Location: 

 

CCIFC Beijing, Conference Room
Office Unit C512, Floor 5th, Beijing Lufthansa Center
No. 50 Liangmaqiao Road, Chaoyang District
Beijing 100125
Course Description
Why should you attend?: 

Managers, directors, executives and their teams are hard pressed to find Executive Assistants to manage their busy agendas, in most cases the assistants who have been chosen are young, have limited work experience and forced to learn on the job. In this two day workshop, give your Executive Assistant the opportunity to be exposed to time management, problem solving, business writing and communication skills to empower them to work independently.

More more importantly, to become the first line of defense against the innumerable distractions in your supervisor's everyday work life. Participants will engage in practical activities and be given tools and templates applicable to their daily jobs.
Who should attend?: 

Personal and Executive Assistants with experience assisting Managers and Executives. Office Managers, Secretaries, Administrative Assistants and Receptionists who provide administrative support to personnel and teams.

Objectives: 

Participants will be exposed to:

  • Steven Covey’s Methods of Prioritization
  • Decision and Action Planning
  • Asking Questions and Funneling
  • Problem Identification and Generating Options
  • PDAC Method of Writing Emails and Proof Reading
  • Develop templates for 4 common communiqués
  • Active Listening: LISTENER
  • Delivering News
This workshop will help participants to: 
 
  • Understand the importance of professional presence on the job and business etiquette.
  • Learn how to self-manage to become more effective and efficient using time
  • management, scheduling and prioritizing.
  • Recognize and manage conflict situations.
  • Dealing with difficult people
  • Draft logical and concise communiqués
  • Communications skills, including listening, questioning, and being more assertive.
Trainer: 
Contact: 

Discoverips.com