TimeSmart: Increase Work Efficiency with Outlook

Professional Development

Introduction:

This full-day interactive workshop is built around key productivity processes; it allows participants to fully utilize technology to better manage workload, information, communications and resources. By focusing on work planning processes, participants will develop a strategic method for planning and communicating using Outlook or Lotus Notes, as well as learning many new technology capabilities. Participants are encouraged to take responsibility and ownership for how they effectively manage their work and how to maximise the use of technology.

Objectives:

BENEFITS

Consistent and transparent work processes applied through
More organised to manage day-to-day operational work
Increased time to focus on strategic work
Work becomes visible to allow consistent prioritization
Develop effective delegation and coaching skills
Ability to manage work in real-time
Motivation to harness technology as a strategic planning tool
Develop effective skills to rapidly retrieve information

CONTENT

Key Planning Processes to organize work and prioritize in real-time
Effectively work from an empty Inbox and Sent items
How to integrate various communication tools
Delegate and track work to increase on-time delivery
Effective communication strategies to build relationships
Use calendar to improve meeting productivity and outcomes
Reduce telephone tag and work from a clear desk
Substantially improve the ability to get back on task

Topics
Unit 1 Key Planning Processes At the conclusion of this unit participants will have an understanding of the key planning processes and how they link together as a platform for productivity.
Unit 2 Technology Review At the conclusion of this unit you will be able to make key set-up changes to Outlook or Lotus Notes, enabling it to become a central, strategic planning tool.
Unit 3 Managing Work in a Dynamic Environment At the conclusion of this unit you will be able to develop a system and set of processes to plan, communicate, track and evaluate multiple tasks and objectives.
Unit 4 Utilizing the Calendar as a Collaboration Tool At the conclusion of this unit you will have an understanding of how to use Outlook or Lotus Notes Calendar to significantly improve meeting productivity and outcomes.
Unit 5 Delegation and Coaching Develop a consistent process to give and receive work in a dynamic environment.
Unit 6 Managing and Sharing Information At the conclusion of this unit you will have developed a consistent set of tools and strategic processes to manage emails, paper and phone.
Unit 7 Improving Team Communication At the conclusion of this unit you will have developed a set of communication strategies and tools to build and maintain effective relationships.