Hiring for Success: Behavioural Interview Techniques

What is it about?
Hiring smart is hard to do. So many factors come into play! And, in order for hiring to pay off, there must be other elements in the recruitment process.

This two-day course will help you teach participants ways to make better hiring decisions, including how to:

• Analyze the costs incurred by an organization when a wrong hiring decision is made

• Develop a fair and consistent interviewing process for selecting employees
• Prepare better job advertisements and use a variety of markets
• Develop a job analysis and position profile
• Use traditional, behavioral, achievement oriented, holistic, and situational (critical incident technique) interview questions
• Enhance their communication skills
• Effectively interview difficult applicants
• Understand the basic employment and human rights laws that can affect the hiring process

What is covered in this course?

• History of the Interviewing Process
• The Recruitment and Selection Process
• Factors in the Hiring Process - three levels of factors in the hiring process
• Cost Analysis - analyze the cost of hiring an employee.
• Job Analysis and Position Profiles
• Finding Candidates - examine the advantages and disadvantages of various advertising methods
• Advertising Guidelines and Tips
• Screening Resumes - How? And how to save time
• Performance Assessments - technical and performance exercises
• Problems Recruiters Face During
• Interviewing Barriers
• Types of Questions – open/closed/probes
• Case study - figure out why the hiring process didn’t work like planned
• Traditional vs. Behavior Interviews
• Other Types of Questions - achievement oriented and holistic
• The Critical Incident Technique
• Interview Preparation and Techniques
• Scoring Responses
• Simulation - develop an interview guide and role-playing the interview using all the skills learned.

Duration
2 days

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