Coaching Skills
What is it about?
This course is designed for current and future managers who are involved in managing people. It will demonstrate how coaching is essential for the effective management and development of staff.
Learning Objectives:
- To provide participants with opportunities to :
- Utilize the coaching process to support the development of others.
- Identify when it is appropriate to be a supervisor and when to be a coach.
- Listen effectively to others.
- Utilize the coaching process to approach a variety of issues and problems.
- Determine how others perceive you.
- Determine when and how to intervene in a situation with positive results.
- Recognize own importance to others.
- Develop a renewed interest in working with people.
What is covered in this course?
- Factors that effect Performance Management (PM)
- Appraisal Purpose
- Linking Corporate Objectives to PM
- Creating the right coaching framework
- Give helpful feedback to improve employee performance
- Defining the measures and reacting to business changes
- Deliver criticism in an inspiring manner
Duration
This course is delivered through a full day seminar, half-day seminar and individual coaching sessions where management is observed and given feedback on their coaching practices - Total of 16 hours