Building Winning Partnerships
What is it about?
Learn how to establish alliances between workgroups, management, customers, and suppliers. Use these partnerships to meet customer needs. Develop strategies for gaining people's commitment for working together.
To provide participants with opportunities to :
- Recognize how an individual's actions affects the performance of others
- Work with internal and external partners to achieve shared goals
- Handle difficult partnership interactions
- Support and encourage work group efforts to form effective partnerships
What is covered in this course?
- Defining a Partnership
- Partnership Success Factors: Learners are introduced to the five factors of a successful partnership. Then they identify and share examples of their own partnerships and choose the most challenging one for their table team to work on during class. They record how the partnership supports the organization’s objectives.
- Tools: Learners review the six Checkpoints that help partners identify and focus on important issues and help partners promote open communication. Table teams work through the Checkpoints. Learners are also introduced to the Partnership Scorecard, a tool used in partnerships that provides feedback on key parameters.
- Addressing Challenges: Learners return to the case study, where feedback from the scorecard has revealed a challenge that must be addressed with partnership tools and skills.
- Applying Partnership Tools and Skills: Learners analyze and rate the level of the Success Factors in their table’s chosen partnership and work through the Checkpoints worksheet. The workshop closes with learners sharing insights and planning specific action to improve their partnerships.
Duration
1 or 2 days (Customised to needs)